❓ FAQ
Frequently asked questions about Flaxu.
General
What is Flaxu?
Flaxu is a platform that lets you create your personal AI assistant on messaging platforms like Telegram, WhatsApp, Signal, Discord, and Slack.
Is Flaxu free?
Flaxu offers a free tier with limited usage. For more, you can upgrade or use your own Claude token.
Which AI model does Flaxu use?
Flaxu is powered by Claude, Anthropic's most advanced AI model.
Setup
How long does setup take?
2-5 minutes depending on the platform.
Can I use multiple platforms?
Yes! Connect as many platforms as you want with one Flaxu account.
Do I need coding knowledge?
No. Flaxu is designed for everyone. Just follow the step-by-step guides.
Usage
Is my data secure?
Yes. Messages are encrypted and never stored permanently. We process them in memory only.
Can my assistant remember conversations?
Yes, within a session. For long-term memory, enable conversation history in settings.
What can my assistant do?
- Answer questions
- Search the web
- Analyze images
- Write and explain code
- Help with tasks
- And much more!
Billing
How do Flaxu credits work?
Credits are consumed per message. Complex queries use more credits.
Can I use my own Claude subscription?
Yes! Enter your Claude token in settings to use your own quota.
What happens when I run out of credits?
Your assistant will pause until you add more credits or use your own token.
Troubleshooting
My bot stopped responding
- Check connection status in dashboard
- Reconnect if needed
- Check Troubleshooting for more help
Responses are slow
- First message of a session is slower (cold start)
- Complex queries take more time
- Consider upgrading if consistently slow
Still have questions? Contact us at support@flaxu.network